> ## Documentation Index > Fetch the complete documentation index at: https://docs.rageon.dev/llms.txt > Use this file to discover all available pages before exploring further. # Troubleshooting > Fix the messages Rageon shows at startup, sign-in, scanning, updates, and in Settings, and find the Troubleshooting section of each tool. This page covers the app itself: opening it, signing in, scanning the game, updating, and Settings. A message from a tool, such as an export or a capture, is on that tool's page. Use [By area](#by-area) to find it. ## Startup and scanning > **Loading keys and indexing RPFs...** > > Rageon is opening your game files. This is the first step of the scan that runs when the app starts. Wait for **Indexing assets...** and then **Ready**. > **Indexing assets...** > > Rageon is building the asset catalog. When the status bar reads **Ready**, it also shows how many RPFs and assets were indexed. > **Sources changed, rescanning...** > > A folder with **Watch** on changed, so Rageon scans again by itself. To stop this, turn **Watch** off for that folder in **Settings** › **App**. > **Error: …** > > The scan failed. The status bar turns red. Open **Settings** (gear) › **App**, check that **GTA V folder** points to the folder that contains `GTA5.exe`, then click **Save and scan**. Check the folders under **Directories** too. See [First setup](/start/first-setup.md). > **Type at least 2 characters.** > > The search opened with **Ctrl+P** starts after two characters. > **No assets found.** > > The **Ctrl+P** search has no match. Try another part of the name, the model, or the DLC. This search ignores your filters in **Assets**. ## Sign-in > **Waiting for the authorization in your browser…** > > Rageon is waiting for the website to send you back. Finish the sign-in in the browser. If you closed the tab, click **Open the website again**. > **This authorization doesn't belong to the latest sign-in. Click Sign in again.** > > You came back from an older sign-in tab, from another computer, or after reopening the app. Click **Sign in** and use only the tab that opens now. > **Sign in to Rageon** > > This screen returns when you click **Sign out**, when the offline period ran out (see [Offline](#offline)), or when the Windows clock is set earlier than the last time Rageon checked your session. Sign in again. With a wrong clock, fix the date first. > **Sign in to your account to continue.** > > Your session is missing or expired. Click **Sign out** in **Settings** › **Account**, then **Sign in**, or reopen the app. > **Your session predates the plan limits. Sign in to your account again.** > > Your saved session is an old one that does not carry your plan limits. Click **Sign out** in **Settings** › **Account**, then sign in again. See [Sign in](/start/sign-in.md) for the full flow. ## Device limit > **Your plan already uses all its devices. Free one on the website to sign in on this one.** > > The **Device limit** screen lists the computers that take your plan's slots. Click **Manage on the website**, free one, return to Rageon, and click **Try again**. Rageon cannot free a device for you. > **This computer isn't registered on your account. Reopen the app to register it.** > > A feature that talks to the server, such as AI generation, found no registration for this computer. Close Rageon and open it again with a network connection. ## Offline > **Offline; session valid for … more day(s)** > > Rageon cannot reach the server but lets you keep working for up to 7 days after the last online check. Connect to a network and reopen the app within that time. Features that ask the server, such as AI generation, the weekly quota, and your credit balance, still need a connection. > **Offline; session valid for less than a day** > > The grace period ends within a day. Connect to a network and reopen Rageon to renew the session. After that, the app returns to **Sign in to Rageon**. > **No connection to the generation server.** > > AI generation needs a network. Check your connection and try again. ## Updates > **The update failed. Click to try again.** > > The download or installation did not finish. Click the badge in the status bar to reopen the notes, then **Install and restart**. The dialog footer says **The update failed.** If it fails again, download the installer from the [Rageon website](https://rageon.dev). See [Install and update](/start/install-and-update.md). > **Installing the update…** > > Not an error. The badge and the button stay disabled while Rageon installs. The app restarts by itself. ## Cache > **Cache not updated: …** > > Rageon could not save the new limit. Click **Save** again. If it still fails, close and reopen the app. > **Not cleared: …** > > The area is in use, or the removal failed. Close the **Map**, wait for any capture or generation to finish, and clear it again. Items marked **In use** belong to the workspace that is open. See [Cache](/settings/cache.md). ## FiveM servers These messages appear in **Settings** › **Bridge**. See [Bridge](/settings/bridge.md). > **I found no resources/ folder in here. Choose the FiveM server folder (the one with server-data/, or server-data/ itself).** > > The folder you chose has no `resources` folder. Choose the server folder that contains `server-data/`, or `server-data/` itself. > **I found resources/ but nothing proving this is a FiveM server (server.cfg, FXServer.exe, citizen/, start.bat). Installing here would do nothing.** > > The folder has `resources` but no sign of a FiveM server. Choose the root folder of the server. > **FiveM only loads what is inside resources/. Choose that folder, or a category inside it.** > > **Change destination folder…** accepts only `resources` or a folder inside it, such as a category folder. > **Install failed: …** > > Rageon could not write to the server folder. Check that you can write there and that no program is using it, then choose **Install** again. > **Could not open the folder: …** > > **Open directory** did not find the destination folder. Choose it again with **Change destination folder…**. > **Your plan allows up to … FiveM server(s).** > > Remove a server from the list, or see [pricing](https://rageon.dev/pricing). Servers over the limit stay in the list but do not receive the bridge or exports. For the bridge states (**missing**, **outdated**, **error**) and the hot reload messages, see [Hot reload](/projects/hot-reload.md#troubleshooting). ## Plans, quotas, and credits > **Your plan does not include …** > > Your plan lacks that feature, for example batch export. See [pricing](https://rageon.dev/pricing). > **Weekly … quota used up: … of … used. It renews on ….** > > You used the weekly allowance for exports or captures. Wait for the renewal date, or see [pricing](https://rageon.dev/pricing). A request larger than the whole weekly allowance is refused too: use a smaller batch. > **Too many requests in a row. Wait a moment and try again.** > > The server limits how fast you can send requests. Wait a moment. When the message gives a time ("Try again in … s"), wait that long. > **Your credits don't cover this generation, which costs ….** > > You have fewer credits than the generation costs. Lower the quality, size, or candidates, or get credits on the website. See [Credits](/account/credits.md). ## By area Each tool has its own Troubleshooting section for the messages it shows. | Area | Where to look | | - | - | | **Assets** | [Browse assets](/assets/browse.md#troubleshooting), [Inspect files](/assets/inspect-files.md#troubleshooting), [Textures](/assets/textures.md#troubleshooting), [Export files](/assets/export-files.md#troubleshooting) | | **Viewer** | [Viewer](/viewer/overview.md#troubleshooting), [Image capture](/viewer/image-capture.md#troubleshooting), [Export from the Viewer](/viewer/export.md#troubleshooting) | | **Capture** | [Capture overview](/capture/overview.md#troubleshooting), [Output and running a capture](/capture/output.md#troubleshooting) | | **Export** | [Run and results](/export/run-and-results.md#troubleshooting) | | **Map** | [Generate the map](/map/library.md#troubleshooting), [DLC level and add-ons](/map/content.md#troubleshooting), [Interiors](/map/interiors.md#troubleshooting), [Rendering quality](/map/rendering-quality.md#troubleshooting) | | **Projects** | [Projects](/projects/overview.md#troubleshooting), [Export as a resource](/projects/export.md#troubleshooting), [Hot reload](/projects/hot-reload.md#troubleshooting) | | **Texturing** | [Texturing](/projects/texturing/overview.md#troubleshooting), [AI generation](/projects/texturing/ai-generation.md#troubleshooting), [Layers and tools](/projects/texturing/layers-and-tools.md#troubleshooting) | | **Structures** | [Checker](/projects/structures/checker.md#troubleshooting), [Export](/projects/structures/export.md#troubleshooting) | | **Props** | [Prop editor](/projects/props/editor.md#troubleshooting), [Export props](/projects/props/export.md#troubleshooting) | | **Emergency vehicles** | [Checker](/projects/emergency-vehicles/checker.md#troubleshooting), [Emergency vehicles](/projects/emergency-vehicles/overview.md#troubleshooting) | This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.